Important Instructions for essentiALZ® Users

Please read these instructions completely before continuing and consider printing these instructions for reference. 


If you completed a CARES® training course and are taking an essentiALZ® exam, you were pre-registered with the Alzheimer's Association so you are considered an Existing User.

  1. On the next page, Log in as an Existing User
    • Your user name is the same email address you used to take the CARES® training course.  Ex. Personal email address.

  2. Enter your password.
    • If you forgot your password, click the "Create or Reset Your Password" link to reset your password.  You will receive an automated message from the Alzheimer’s Association with directions to reset your password.  Please write this down, you will need it for future essentiALZ® exams.  Passwords are case sensitive.  Your password must be a minimum of 8 characters with at least one number and a special character (e.g., #,$,%).  Please write down your username (email address) and password for future use in accessing your essentiALZ® exams, since you will need it for future essentiALZ® exams.

  3. Once you have logged into your Alzheimer’s Association account, your exam will be available by clicking on  "My Training" and selecting “Active Trainings” from the drop down menu.

  4. If you need assistance, please see the Help page or click here to complete our contact form.

Please read these instructions completely before continuing and consider printing these instructions for reference. 

NOTICE: Due to security changes on some emails systems, when you request to create or reset your password, the automatic email you receive may not contain the link required to complete the process. Should this occur, please contact us for assistance at essentiALZ@alz.org.


If you completed a CARESTM training course and are taking an essentiALZ® exam, you were pre-registered with the Alzheimer's Association so you are considered an Existing User.

  1. On the next page, Log in as an Existing User
    • Your user name is the same email address you used to take the CARESTM training course.  Ex. Personal email address.

  2. Enter your password.
    • For First time users taking an essentiALZ exam

      • If this is your first time taking an essentiALZ® exam - click the "Create or Reset Your Password" link to create your password. You will receive an automated message from the Alzheimer’s Association with directions to reset your password.  Please write your password down since you will need it for future essentiALZ® exams.

        or

    • For users that have previously taken an essentiALZ® exam

      1. and remember your password, please log in. Go to the Log In page by clicking on “Continue” below.

        or

      2. If you forgot your password, click the "Create or Reset Your Password" link to reset your password. You will receive an automated message from the Alzheimer’s Association with directions to reset your password.  Please write this down, you will need it for future essentiALZ® exams.

  3. Once you have logged into your Alzheimer’s Association account, your exam will be available by clicking on  "My Training" and selecting “Active Trainings” from the drop down menu.
  4. If you need assistance, please see the Help page, email essentiALZ@alz.org or call 312-335-5883.

Sample New Instructions:  IMPORTANT:  Hide this sample section before publishing any other changes to the site!

Instructions for Admin:

  • Visit the essentiALZ catalog to purchase a license for your facility.  After purchasing a license, you will receive a set of enrollment codes to distribute to your staff.

Instructions for Staff:

  • You facilty administrator will provide you with a personal enrollment code to enroll in the appropriate essentiALZ exam.
Tip:  It may take a few moments for your enrollment code to be confirmed.  Please do not click the "Enroll" button more than once.   Your new enrollments will be saved to your My Training page.